Website & business policies

Effective date: May 21, 2026 · Veluna Fashion LLC

This page summarizes how we operate velunafashion.com, what we sell, and where to find full legal text. Our policies are written to match our actual business: online retail of women's apparel with US-based customer support.

Policy documents

  • About us — Company identity, business model, contact details
  • Products & services information — What we sell, pricing, descriptions, compliance
  • Terms of service — Website use and purchase agreement
  • Privacy policy — Personal data collection and rights
  • Cookie policy — Cookies, local storage, consent
  • Shipping & returns — Delivery timelines and return process
  • Payment & refund policy — Billing, refunds, chargebacks
  • Advertising & marketing disclosure — Paid ads, promotions, third-party platforms
  • Accessibility statement — Digital accessibility commitment
  • Legal notices — Entity information, jurisdiction, disclaimers
  • Frequently asked questions — Orders, sizing, policies

Quick contact

Customer service: support@velunafashion.com · +1 (212) 555-0147
Privacy requests: privacy@velunafashion.com
Postal address: Veluna Fashion LLC, 350 Fifth Avenue, Suite 4820, New York, NY 10118, USA

What we do not offer

Veluna does not sell financial products, cryptocurrency, gambling services, downloadable software licenses unrelated to shopping, medical treatments, prescription goods, or adult-only products. Our catalog is limited to fashion apparel and related accessories described on product pages.